Suzanne Knight
Suzanne Knight
mBolden CEO, Be Uninterrupted Co-founder | Values-driven leader and change-maker | Follow me and my companies on Linkedin to stay updated - She / Her
(18)
4
Location
Toronto, Ontario, Canada
Bio

I've had the opportunity to work with over 50 companies and public sector organizations across five continents as a consultant, keynote speaker, and corporate executive focused on transformational change and the future of work.

As CEO of mBolden consulting firm, my global team of experienced senior consultants is energised by driving financial, employee, and customer experience impacts. We have improved client profitability by 30% and customer experience by 50% through our strategy and implementation engagements.

I share my global transformation and leadership expertise as a keynote and conference speaker, presenter, and facilitator for companies across Canada and abroad, represented by London Speaker Bureau. I am sought out to speak on: service leadership - empowering and enabling teams to succeed, embracing agility in business and personal lives, retail trends and digital transformation (artificial intelligence and automation), embedding micro-innovation and continuous improvement in ways of thinking and working, and managing complex change in the context of disruptive innovation.

I am passionate about social impact and co-founded Be Uninterrupted, a support system powered by AI and human connection to help professional women avoid or navigate career interruptions, or moments that matter, like looking for a job, negotiating a job offer, getting laid off, returning to work from maternity leave, or joining a board. Please follow us on Linkedin and join our waitlist at www.beuninterrupted.com - launching this fall!

I have extensive experience as an angel investor, advisor, and mentor for companies in the retail and technology domains. Apricotton, selling bras for teen and pre-teen girls, was my first investment, and their products are now available in 31 countries! In these capacities, I am actively working with start-ups across Canada and the US to build a strong foundation for exponential growth.

I volunteer as a SickKids Innovator, mentor with Urban Squash Toronto, and am on the Human Resources Committee of JIAS. I previously served as head of Diversity, Equity, and Inclusion for a Consumer Goods company, on the Executive Advisory Council for Walmart Canada’s Women in Retail program, and on the Foundation Board and HR Committee of the McMichael Canadian Art Collection.

In everything I do, I leverage my Master of Arts in Industrial/Organizational Psychology and Master of Business Administration (MBA) in Finance and Strategy. In 2023, I was recognized on The Peak’s Emerging (under age 40) Leaders List and The DMZ’s Women of the Year.

Companies
Categories
Communications Digital marketing Change management Sales strategy Grant writing

Socials

Achievements

Latest feedback

Eme Ukpong
Learner
May 21, 2024
Project feedback
We absolutely loved working with the mBolden team. They trusted us to make a difference with their social media campaigns and were willing to try out our suggestions and ideas. Thank you for trusting us and letting us make an impact!
DeGroote School of Business - McMaster University
Advance Ontario: DeGroote School of Business
DeGroote School of Business - McMaster University
mBolden Ltd
Social Media Marketing Campaign
mBolden Ltd
DanaAnne Burnham
Learner
January 13, 2024
Project feedback
The comprehensive experience proved positive, marked by valuable client feedback and ongoing input that significantly facilitated the creation process. However, challenges arose from consistent updates, encompassing alterations in color schemes, general layout, and information preferences. Despite these challenges, effective communication channels were established, contributing to overall success. I would suggest that co-founders ensure alignment, particularly in situations where one might miss a meeting, as this is where most of our communication challenges surfaced. This recommendation aims to enhance coordination and communication for smoother project management. Overall, it was a great learning experience and a joy working with such great women creating a innovative company.
Springboard
UX/UI Design Services-November 2023
Springboard
Be Uninterrupted
Website / digital copilot Design
Be Uninterrupted
Ishan Wahi
Ishan Wahi He
Learner
March 8, 2024
Project feedback
It was a great experience learning about the business , how to do B2B sales and find prospects , and the exposure related to work done by strategy consulting firms
DeGroote School of Business - McMaster University
Advance Ontario: DeGroote School of Business
DeGroote School of Business - McMaster University
mBolden Ltd
Strategic B2B Prospecting Plan
mBolden Ltd

Recent projects

mBolden Ltd
mBolden Ltd
Toronto, Ontario, Canada

Social Media Marketing Campaign

Our company is a boutique human capital consulting firm focused on enabling our clients to understand and embrace the future of work. We would like our SEO and social media marketing to attract more customers. We would like to work with students to design and implement a new social media marketing campaign for our company. This will involve several different steps for the students, including: Familiarizing themselves with our company’s products, social media campaign goals and target market. Identifying social media channels and strategies suitable for our company. Planning types of campaign content to create for each channel. Identifying metrics to monitor throughout the campaign. Creating a social media content calendar that outlines important steps in the campaign. Bonus steps in the process would also include: Recommending social media management tools to schedule our content.

Matches 2
Category Social media marketing + 1
Closed
mBolden Ltd
mBolden Ltd
Toronto, Ontario, Canada

Strategic B2B Prospecting Plan

Our company is looking to revamp our sales team by creating an outreach process. We are hoping to find students that are excited to build a plan with us that will create a simple step-by-step market plan for reaching our target audience. This will involve several different steps for the students, including: Identify key contacts Write and plan what our message is Create a guide to help us find new clients Bonus steps in the process would also include: Building a script for our sales team to use

Matches 2
Category Market research + 1
Closed
mBolden Ltd
mBolden Ltd
Toronto, Ontario, Canada

Practical Tools, Templates, and User Guides - Future of Work

I’m looking for a series of tools and templates to be developed covering every aspect of the employee life cycle, from talent attraction to employer value proposition to talent sourcing and selection to onboarding to talent management/reviews and so on. These should have a lens on the future of work and leading practices/thinking. These will be used with our clients, should be practical, professional, and thoughtfully designed for impact and ease of use. This initiative will provide great learning opportunities in the future of work space, working with a senior executive who will act as a mentor. It will also provide experience in corporate/professional writing.

Matches 3
Category Communications + 4
Closed
Be Uninterrupted
Be Uninterrupted
Toronto, Ontario, Canada

Be Uninterrupted Research and Mini-Projects

The main goal for the project is to provide research and analysis on the role of women in society and the workplace, specifically focusing on the interruptions they face. Additionally, the project aims to deliver mini-projects related to member experience and company growth, such as building an on-boarding plan and materials for professional women members who join the club. This will involve several different steps for the students, including: - Researching and analyzing data related to the role of women in society and the workplace. - Developing mini-projects to enhance member experience and company growth. - Building an on-boarding plan and materials for professional women members who join the club.

Matches 2
Category Product or service launch
Closed