Centennial College's Customer Skills course prepares first-year students with the essential knowledge and skills to excel in Level 1 and Level 2 technical support roles in helpdesk environments. Learners are trained in user interaction, multi tier incident management problem-solving, communication, and teamwork, using industry-standard Incident Management help desk applications like LBE Help Desk Software. The course focuses on developing the technical and business skills required for entry-level user support roles. Learners aim to build proficiency in troubleshooting, customer communication, and workload management while gaining hands-on experience working with real-world problems. Employers participating in this collaboration are expected to engage in regular communication with students, provide necessary project information, be present during the final presentation, and offer constructive feedback through the Riipen platform. This feedback will guide learners in refining their technical support and customer service abilities.

This experience is designed for learners in the Business of Recreation & Entrepreneurship program, where they gain insights into the recreation industry's business dynamics and entrepreneurial strategies. Learners are equipped with skills in market analysis, business planning, and innovative thinking, enabling them to tackle real-world projects. By applying these skills, learners can assist companies in developing new recreational products, optimizing business operations, or exploring new market opportunities.

Students in this postgraduate professional program are interested in gaining experience in all manners of museum and cultural sector work : projects in collection management/registration; education/programming/outreach; interpretive planning; exhibition planning; preparation; curatorial assistance; cultural sector social media and marketing; project planning and research; and/or, working with archival collections . These students are in the final stages of completing eight-months of intensive professional training, including postgraduate courses in: professional practice; project management; collection management; care of collections; education and programming; interpretive writing; exhibition planning and design fundamentals; social media and marketing; and contemporary museum publics and roles. 2025 placements will be conducted full-time in the second half of the winter semester from March 3-April 17, for a total of 250 hours (an average of 36 hours per week over the 7 weeks). There is some flexibility in the timing of the placement project. Students will have finished all other coursework and been coached on professional practice prior to taking up their placements. Supervisors will work with the student to develop a Learning Plan for the placement, including regular check-ins on progress toward the learning objectives the student has set for their experience. Placement supervisors should be seasoned museum/cultural sector professionals willing and able to mentor a postgraduate student. All confirmed employers are expected to interview students before accepting their applications on the Riipen platform. This helps ensure the best fit for your project and allows for a clear discussion of expectations and goals.

Learners in Centennial College's Mobile Application Development Project course focus on developing their skills in mobile app design, agile methodologies, and project management while addressing real-world challenges. They seek to enhance their abilities in teamwork, problem-solving, and effective communication throughout the project. Students are required to work in teams of 4-5 to design and implement a complete mobile app (native app, hybrid app, React Native, or mobile web app) and create the artifact design by applying agile software development methodologies and project management principles. Employers are expected to provide regular communication, guidance, and essential information related to the project. They will also be invited to attend the final presentation and provide constructive feedback on the students' work via the Riipen platform.