Sustainable Development - Circular Economy - Insurance - Waste Diversion

As an important Canadian cooperative property insurer, we wish to examine how to apply circular economy principles as part of our claims handling process, because it would help with sustainable development. There is one sub-initiative where we would appreciate assistance. Waste diversion in repairs and re-builds of buildings. These represent a major source of waste and we would like that waste to become 'food' for other construction and manufacturing processes. We would like to understand how to approach the community of stakeholders to have success on this topic.

Review the insurance advisors' compensation model

Problem Statement: Current compensation model does not fully support growth strategy in advice-based products Tight alignment of shift to digital/shifts in distribution channels with changes in compensation model Apprehension in the field regarding impacts in strategy and timing of compensation changes Need to align compensation model with newly created Advisor Profiles; allowing for regionalization and flexibility Benefit Statement: Leverage science and advance optimization techniques to establish a compensation model which drives the right selling behavior to deliver overall organizational strategic objective effectively and results in high engagement with our Advisors. Desired Outcome: The new compensation model will: Align with our 5 Guiding Principles Alignment with Strategy Balance Needs of All Parties Ease of Use and Understanding Focus on Relationships and Engagement Flexible, Fair and Self-Sustaining Create a value proposition for our Advisor network that align with the industry

Change Management Optimization

Goal: Better understand key risk factors in predicting success of change in an organization undergoing large strategic programs Problem Statement : How do we proactively identify, monitor, and mitigate key change risk factors to optimize change success and deliver benefits? Potential Areas to Cover: Complete a literature review on Psychological Capital, other organizational health concepts, ... Identify key risk change risk factors that impact change success, and realization of benefits​ Understand how to identify points of change saturation, with specific focus on how to optimize change performance​ Propose an approach for ongoing monitoring of change risks​ In consideration of change risk assessment, develop a methodology to help pre-emptively assess which changes will be successful​ Develop methods to enhance change capacity when it has been depleted ​ Review our current change planning approach, and provide recommendations on how it should evolve to respond to our current business environment. ​

Claims Vendor Management Assessment

Problem Statement: How do we reduce claims costs and provide exceptional service by changing the way we work with, manage, and engage Claims vendors? Potential Areas to Cover: Assess current state Provide competitive landscape, within the insurance and outside the insurance sector Apply innovative intelligence to propose solutions Benefits realization: Establish a framework for assessing that the recommendations/strategy led to a material improvement Recommendations to reduce expenses Propose a strategy

Diversity and Inclusion in IT

How can progressive Information Technology organizations enable more diverse and inclusive perspectives in their culture and their leadership?