Major Customer Sales Strategy

Closed
Wenco International Mining Systems Ltd.
Richmond, British Columbia, Canada
Executive VP, Corporate Strategy
(6)
3
Project
Academic experience
100 hours per learner
Learner
Anywhere
Advanced level

Project scope

Categories
Market research Sales strategy
Skills
business strategy strategic analysis market research sales & marketing consulting
Details

This particular challenge focuses on helping Wenco create a sales execution strategy to capture new mining customers

The company has a well established strategic plan that will be shared in detail, but needs to focus its efforts to win new "customer logos". Traditionally Wenco has sold to individual mine sites, rather than focus on executive level relationships across corporate enterprise customers. We need to capture new customers across the globe. In addition, we need to develop C-level relationships at the corporate level for customers we already have, but only at a mine site level. For example, Wenco has replaced its competition at one of the world's largest copper mine sites in Africa, but that customer has its headquarters in Vancouver, the home location for Wenco, yet no executive level relationship exists. Wenco needs to both increase the number of new customers, as well as develop enterprise-wide deals with existing customers.

To help us develop our sales strategy, students are expected to:

  • Research our current strategy, through a detailed case study and confidential strategic plans that will be provided
  • Research the top mining customers worldwide, determining key decision makers and important initiatives (via secondary or primary research)
  • Prioritize potential customers, and help develop strategic action plan
  • Prepare a plan and presentation delivered to executives of the company
Deliverables
No deliverables exist for this project.

About the company

Company
Richmond, British Columbia, Canada
51 - 200 employees
Mining, forestry & fishery

Wenco International Mining Systems Limited (Wenco), is a major provider of data technology to the global mining industry. Since its inception in 1987, the company has acquired over 30 years of experience in developing fleet management systems and mining software technology. Wenco was acquired by Hitachi Construction Machinery in 2009. Headquartered in the Vancouver area suburb of Richmond, British Columbia, Wenco operates offices on five continents and over 150 installations worldwide, helping mining customers raise productivity, decrease operating costs, extend the running life of mining equipment, improve mine safety, and increase the efficacy of decision making. Wenco has entered a period of rapid growth, but with that growth comes a number of major strategic challenges surround all aspects of its business. The company would like your support in addressing those challenges.