EmBRACE: Empower NICU – A Bridge to Resources for Adjusting and Coping with Emotions

Closed
Benten Technologies
Manassas, Virginia, United States
Employer
(3)
3
Project
Academic experience
120 hours per learner
Learner
United States
Intermediate level

Project scope

Categories
UI design UX design Healthcare Mobile app development Public health
Skills
infant development child development neonatal intensive care unit digital health technologies storyboarding health equity contingency management wireframing figma (design software) mental health
Details

Annually, 15% of U.S. births result in a Neonatal Intensive Care Unit (NICU) hospitalization.  The extreme emotional strain of parenting an infant in the fast-paced medicalized NICU settings can be detrimental to mental health and functioning, with up to 70% of NICU parents experiencing depression and severe anxiety. Moreover, parents experience chronic stress and trauma from the day-to-day threats in the NICU, putting them at risk for posttraumatic stress disorder. Addressing parental mental health and sequelae is critical given the potentially devastating consequences for parents and children, such as significantly impaired parent-infant interactions and attachment, infant development, and parent-provider interactions. Despite the clear need, many NICUs do not address parent mental health needs as a universal standard of care. Approximately 70% of NICU parents are not routinely screened or identified for mental health symptoms and thus do not receive the mental health services they need, creating notable health disparities. Experts and emerging research recommend a Standards of Care embedded in the NICU that includes universal screening, ongoing mental health monitoring, psychoeducation, and a stepped-care approach to best serve NICU parents that optimizes and tailors services based on the unique needs of the parent. Unfortunately, widespread implementation of a clinically practical system based on expert recommendations has not been achieved.


We propose to develop a mHealth app entitled Empower NICU – A Bridge to Resources for Adjusting and Coping with Emotions (EmBRACE) to provide: 1. Universal mental health screening while giving NICU parents control over when and where assessments are completed; 2. Ongoing mental health monitoring using a set of quick, daily assessments (via ecological momentary assessment) and weekly screenings; 3. Customized microlearning education (e.g., 1-3 minute videos) tailored to assessment results and referrals in a stepped-care approach; and 4. A sustainable contingency management approach to increase parent compliance with assessments, microlearning, and referral follow-up.


Deliverables

We are looking to collaborate with SpringBoard designers to fully design and develop the initial mock-ups of the EmBRACE app and test them with our target users including NICU parents. The initial design components and final deliverables include:

  • Customer journey mapping
  • Personas for parents and NICU staff/providers
  • 3 user flows (one per team member)
  • Storyboard for 3 concept designs
  • Interactive wireframes in Figma


Mentorship

Throughout the duration of the project, learners will receive support and mentorship to facilitate their success in completing the tasks. This support will include regular access to staff time for guidance and assistance, ensuring that learners have the necessary resources and expertise at their disposal.


Learners will benefit from ongoing communication and collaboration with a research assistant from Benten, who will provide a more in-depth introduction to the project and work closely with learners to define weekly objectives. Additionally, learners will have the opportunity to engage with project managers for guidance and feedback sessions to ensure alignment with project objectives and expectations.

Supported causes
Good health and well-being

About the company

Company
Manassas, Virginia, United States
11 - 50 employees
Hospital, health, wellness & medical

Welcome to Benten Technologies. Our company is built on the philosophy of helping our customers achieve their goals by providing essential services to the communities we serve. We understand that our efforts make a difference in people's lives and we're passionate about what we do, because we care about what we do.