We would like to be able to maximize our use of zoom, acuity scheduling and our documentation for programming.

• meet and see if we are a good match
• orientation to our tools and our zoom and acuity accounts
• communicate in slack, organize in Trello and do research to sort out process issue with zoom and acuity
• set up closed captioning and transcription on our zoom account
• set up a documentation process for our programs - run sheets
• Resolve user experiences with Acuity scheduling and run recorded scheduled classes on the zoom integration
• make suggestions about other ways we can improve our user experience.

• Regular meetings and team members to support the process
• Orientation and training on our systems
• Sign in credentials to get into the back end of the apps to talk to tech/support systems
• set realistic goals based on students interests and experience.