IBM SkillsBuild: AI Chatbot Prototype Development & Validation

Categories
Artificial intelligence
Skills
conversational ai user experience (ux) design prompt engineering low-code development platform (lcdp) usability testing data analysis
Project scope

What is the main goal for this project?

The objective of this project is to:

Design, build and validate a functional prototype of an AI-powered chatbot tailored to solve a defined business challenges (e.g, customer support automation, employee onboarding, internal knowledge retrieval). 


Desired outcomes by the end of the project:


  • Define natural language processing
  • Explain how AI uses natural language processing to derive meaning from text
  • Explain the classification problem and its solutions
  • Describe how a chatbot understands, reasons, learns, and interacts with users
  • Distinguish between intents, entities, and dialogs
  • Identify appropriate uses for chatbots
  • Identify real-world uses for natural language processing (NLP)
  • Describe how AI classifies images to derive meaning from them
  • Describe how a convolutional neural network(CNN) analyzes an image
  • Describe how a generative adversarial network (GAN) creates a credible image
  • Identify real-world uses for computer vision


Recommended IBM SkillsBuild course:

Run AI Models with IBM Watson Studio

What tasks will learners need to complete to achieve the project goal?

By the end of the project, examples of outcomes are:

  • Use case definition and success criteria
  • Design and scope
  • Build MBP chatbot
  • Test with target users
  • Analysis pilot results and recommendations


Final deliverables should include:

1. AI chatbot MVP